Processing and Tracking

Order processing and tracking:

Thank you for shopping with Golden Muse Jewels. Your order is our main priority. Please allow 3-5 business days for processing. Once complete, we will ship out your order using the shipping rate you chose at checkout. If you selected Express shipping, your order will be shipped out right after the processing time is complete.

Business hours run everyday of the week from 10 am to 8 pm EST.

 

Package Tracking:

Once your order has shipped, a tracking number will be sent to you via email so you can check the status of your shipment. Please contact Canada Post for inquiries regarding the exact location of your package, as our customer service agents will only have the information that can be seen using your tracking number.

 

When will my order arrive?

US:

Express shipping: 2 to 3 business days

Standard shipping: 4 to 8 business days

 

Canada:

Express shipping: 1 to 2 business days

Standard shipping 3 to 9 business days

 

All other countries:

Standard shipping: 7 to 14 business days

 

Any issues with your package or delivery can be inquired through email. Please contact goldenmusejewels@gmail.com for any questions or concerns.

 

We appreciate your support, patience and understanding. Thank you for shopping with us!